Visitor experience does not begin and end at the venue front door. Managing the areas around your event site, particularly the routes to and from transport hubs, can contribute to a positive visitor experience.

Radius can prepare and deliver a safe and comfortable experience around your venue. This can include:

LAST MILE DELIVERY

Transport demand analysis

Demand forecasting and analysis of transport frequency to establish a need for queue management at transport hubs.

Pedestrian & vehicle conflict

Establishing the pedestrian and vehicle routes, their clashes and developing mitigations.

Wayfinding

Accessibility

Directing visitors to the right point of entry, particularly at large scale events to ensure an even distribution of visitors at the gates or viewing areas.

Ensuring an equitable experience for all.

Customer Service

Ensuring your audience receives the right information on their approach to your event or their onward travel.

Stakeholder integration

We bring together interested parties to ensure the safe and successful delivery of your event with minimal impact to neighbours, business and services.

Risk Assessment

Protecting people and premises should sit at the forefront of any event planning. Radius are able to conduct a comprehensive risk assessment to consider the risks and implement controls to keep your audience and venue safe.

Proper consideration of event spaces for crowds can lead to a safer, more comfortable and more enjoyable experience for your audiences.

Radius can prepare crowd management plans that consider the site design, information given to audiences and the management of crowds throughout the ingress, circulation and egress phases of your event, as well as preparation of evacuation planning.

CROWD SAFETY PLANNING

Modelling

Radius use industry recognised meta-models (DIM-ICE, RAMP Analysis and others) to provide an in-depth analysis of your event site.

Deployment Planning

Finding innovative ways to maximise the efficiency of your security and stewarding resources in order to ensure the safe entry, circulation and exit of crowds.

Briefing & Post-Instructions

Bringing Agencies Together

Centralised planning of security and stewarding roles and responsibilities, giving your contractors the information they need to deliver positive experiences for audiences.

Radius brings crowd safety knowledge and experience to your Safety Advisory Group meetings, as well as being able to prepare and host table top exercises and scenarios and behalf of your event.

With a wealth of experience in delivering positive experiences for audiences across the events sector, the highly trained crowd managers at Radius are able to support your event delivery to get the most out of your security & stewarding deployments.

CROWD MANAGEMENT OPERATIONS

Bringing together your security and stewarding providers, including managing deployments and redeployments and co-ordinating stakeholders.

SECURITY CO-ORDINATION

Control Room Operations

Radius acts as a conduit between the workforce on the ground and the management of your event at Silver level. Managing effective communication between parties and co-ordinating with contractors to get the most out of the available resources.

Working With Intelligence

We ensure that security teams are adaptive and react to information affecting your event operations. Radius co-ordinates security deployments and redeployments across your event footprint and beyond as necessary.

Ensuring Quality

Audit of contractor compliance to safeguard value for money.